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LOCAL NEWS UPDATES
Last updated Friday 15th June 2018

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Be wary of Vishing Fraud/Phone Scams

To mark World Elder Abuse Awareness Day (15 June) we are asking people to talk to their elderly family members and neighbours about phone scams - one of the main methods of fraud targeting older or vulnerable people.

Fraud over the phone - or Vishing is when a fraudster calls claiming they are from your bank or some other trusted organisation e.g. the police. It is easy for them to convince you too, since they can both fake the telephone number on the screen and do their research to find out some of your basic bank and personal details. Remember though, a genuine bank will never ask you for personal or financial details like your PIN number or full banking password (even by tapping it into your phone keypad).

Five things look out for on a scam phone call:

1. The caller doesn't give you time to think, tries to stop you speaking to a family member or friend or is insistent and makes you feel uncomfortable.

2. The caller asks you to transfer money to a new account for fraud reasons.

3. They phone to ask for your four-digit card PIN or your online banking password. Even if they ask you to give it to them by tapping into the telephone keypad rather than saying the numbers out loud, this is a scam.

4. They ask you to withdraw money to hand over to them for safe-keeping.

5. They may say that you are a victim of fraud and offer to send a courier to your home to collect your cash, PIN, payment card or cheque book.

Be vigilant, do not engage in conversation, put the phone down and tell someone you trust. If you have been a victim of such a fraud and you have handed money to someone, please contact 101 or Action Fraud on 0300 123 2040

Police Contact Advice:

Telephone 999 in an emergency where there is a danger to life or a crime is in progress.
Telephone 101 for non-emergencies where police attendance is required, to report a crime or to report any other incidents. Calls to 101 have a fixed cost of 15p per call.
If you are calling about the above, please tell us that you are responding to a message from Staffordshire Smart Alert

Can you help to trace family of Stoke man

Her Majesty's Coroner's Office in Stoke-on-Trent is appealing for help to trace the family of a man who has died.

John Bernard Dyson, aged 72 years who lived alone in Washington Close, Biddulph, Stoke on Trent, died at home on 6June 2018.  His death is not being treated as suspicious.

HM Coroner for Stoke-on-Trent and North Staffordshire needs to trace John's next of kin.

Any family members of friends of John, or persons who can provide information as to possible relatives, are asked to contact Hartshill Coroner's Office on 01782 234793.

Police Contact Advice:

Telephone 999 in an emergency where there is a danger to life or a crime is in progress.
Telephone 101 for non-emergencies where police attendance is required, to report a crime or to report any other incidents. Calls to 101 have a fixed cost of 15p per call.
If you are calling about the above, please tell us that you are responding to a message from Staffordshire Smart Alert

Theft - West End, Leek


Between 28/05/2018 and 03/06/2018 a Mongoose Fireline mountain bike has been taken from the rear garden of a property on Westwood Road, Leek. The bike is orange in colour with black wheels.

If you have any information regarding this matter please call Staffordshire Police on 101 and quote serial 288 of 04/06/2018.

Police Contact Advice:

Telephone 999 in an emergency where there is a danger to life or a crime is in progress.
Telephone 101 for non-emergencies where police attendance is required, to report a crime or to report any other incidents. Calls to 101 have a fixed cost of 15p per call.
If you are calling about the above, please tell us that you are responding to a message from Staffordshire Smart Alert

Vehicles stolen during test drives in Staffordshire

Motorists are being warned after a number of cars have been stolen during test drives in Staffordshire.

A man pretending to be an interested car buyer has been arranging to meet sellers for a test drive, and has then driven off in the vehicles.

Seven offences have taken place since the 18 April in Lichfield, South Staffordshire and Cannock. The cars have all been advertised for sale on vehicle listing website AutoTrader.
The offender is described as a white man, approximately 6ft tall, of stocky build with stubble. He arrives at the location on foot, and often wears dark clothing with a cap or hat.

Detective Inspector John Quilty, Staffordshire Police CID, said: "We are reminding the public to be alert when selling their cars. Do not hand your keys over to a potential buyer, and be sure to ask for ID or confirmation of insurance before allowing a test drive to take place.

"If you do have an unusual meeting with a prospective buyer, or have any information in relation to these thefts, please report it to us on 101 quoting incident number 719 of 4 June."

Alternatively, to remain anonymous, contact the independent charity Crimestoppers on 0800 555 111

Police Contact Advice:

Telephone 999 in an emergency where there is a danger to life or a crime is in progress.
Telephone 101 for non-emergencies where police attendance is required, to report a crime or to report any other incidents. Calls to 101 have a fixed cost of 15p per call.
If you are calling about the above, please tell us that you are responding to a message from Staffordshire Smart Alert

Fraud Alert: Fake emails and text messages from TSB

There has been a sharp rise in fraudsters sending out fake text messages and emails claiming to be from TSB, according to the National Fraud Intelligence Bureau (NFIB).

The message requests that the recipient clicks onto a website link that leads to a phishing website designed to steal online banking details.

The key prevention advice is as follows: 

Don't assume a text or email is authentic: Always question uninvited approaches in case it's a scam. Phone numbers and email addresses can be spoofed, so always contact the company directly via a known email or phone number (such as the one on the back of your bank card).

Clicking on links/files: Don't be tricked into giving a fraudster access to your personal or financial details. Never automatically click on a link in an unexpected text or email. Remember, a genuine bank will never contact you out of the blue to ask for your full PIN or password.

If you have been a victim of fraud or cyber-crime, report it to Action Fraud on 0300 123 2040

Police Contact Advice:

Telephone 999 in an emergency where there is a danger to life or a crime is in progress.
Telephone 101 for non-emergencies where police attendance is required, to report a crime or to report any other incidents. Calls to 101 have a fixed cost of 15p per call.
If you are calling about the above, please tell us that you are responding to a message from Staffordshire Smart Alert

Robbery at Carphone Warehouse, The Strand, Longton

We are urging residents and business owners to be extra vigilant following a robbery at Carphone Warehouse in The Strand, Longton on Friday 18 May.

We are aware that there have been several incidents of this type reported in Cheshire and offenders are targeting Carphone Warehouse outlets.  This is the first reported incident in Staffordshire.

The incident took place at 1:45pm when three men entered the store and threatened staff with a glass bottle.

The men are described as being in their 20's/30's and of Eastern European appearance.  One man was wearing a green/brown hoody and another had long black hair.

If you have any information relating to this incident please contact us on 101 quoting incident number 445 of 18 May.

Please remain vigilant and report any suspicious activity to us on 101 or 999 in an emergency, or if a crime is taking place.

Police Contact Advice:

Telephone 999 in an emergency where there is a danger to life or a crime is in progress.
Telephone 101 for non-emergencies where police attendance is required, to report a crime or to report any other incidents. Calls to 101 have a fixed cost of 15p per call.
If you are calling about the above, please tell us that you are responding to a message from Staffordshire Smart Alert

HMRC iTunes Voucher Fraud

We are continuing to receive calls from members of the public regarding a scam which attempts to gain money.

Over the last few days, we've been contacted by a number of Staffordshire residents who have received phone calls, voicemails or texts from individuals claiming to be from HM Revenue and Customs, demanding that they hand over cash for unpaid taxes.

They have been told they have an outstanding debt with HMRC or that a complaint has been lodged against them and they must pay a fee, sometimes thousands of pounds, within a matter of hours or face court action. The fraudsters have demanded that the money be either transferred to a bank account of their choosing or that an equivalent value of iTunes vouchers is purchased and then transferred.

We would like to remind you that no government agency, like HMRC, would ring demanding money over the phone and no legitimate company will ask you to buy vouchers to make or receive payment.

Please share this advice with friends or relatives who may not have access to our updates, particularly elderly parents, grandparents, friends and neighbours. 

If you are a retail outlet selling iTunes vouchers be mindful of customers wishing to purchase large amounts who may be the target of this criminal activity.

If you receive a suspicious cold call, end it immediately, and please contact Action Fraud on 0300 123 2040. Alternatively, if you are feeling under threat or unsafe, please call 101 or 999 in an emergency.

Police Contact Advice:

Telephone 999 in an emergency where there is a danger to life or a crime is in progress.
Telephone 101 for non-emergencies where police attendance is required, to report a crime or to report any other incidents. Calls to 101 have a fixed cost of 15p per call.
If you are calling about the above, please tell us that you are responding to a message from Staffordshire Smart Alert

CHARITY SHOWCASE

Are you aware of the wide range of voluntary and community activity that takes place in
Newcastle-under- Lyme? Would you like to find out more, maybe get involved and offer
support?

Support Staffordshire is inviting voluntary and community groups, and those with an
interest in the voluntary sector, from across Newcastle-under- Lyme to take part in a
networking event at St George’s Centre, Cherry Orchard, Newcastle, ST5 2UB from 5pm
to 7pm on Monday 11 th June 2018.

The aim of the event is for local groups to showcase what they do. For the groups taking
part it is an opportunity to network with other voluntary and community groups in
Newcastle-under- Lyme and the wider North Staffordshire and also to talk to advisors
from Support Staffordshire and the Staffordshire Council for Voluntary Youth Services
(SCVYS) who can help with all aspects of running an organisation including funding. For
the general public and organisations like the Rotary and Round Table, it is chance to
make contact with local charities and to find out about local causes they can support.

This networking event is one of the quarterly voluntary sector meetings that take place
under the name of Newcastle-under- Lyme VCSE Locality Forum. These are held to
provide an opportunity for local voluntary and community groups to find out about key
current issues and planned initiatives, generally by health or other public sector bodies
such as Staffordshire County Council, that are relevant to the sector, to provide
feedback on these, and to network and share good practice with other voluntary groups.

Support Staffordshire
Bank House | 20 St Edward Street | Leek | Staffordshire | ST13 5DS
t 01538 381356 e staffordshiremoorlands@supportstaffordshire.org.uk
www.supportstaffordshire.org.uk @supportstaffs @suppstaffsmoor

Support Staffordshire is a company limited by guarantee no: 8967045 and a registered charity no. 1161077
with a registered office at Mansell House, 22 Bore Street, Lichfield, Staffordshire WS13 6LL
As Support Staffordshire’s Jill Norman explains: “We are holding this meeting in the
early evening as we are particularly keen to attract those voluntary and community
groups run by volunteers who perhaps work during the day and cannot normally take
part in our day time meetings. It’s an opportunity to highlight what your group is doing
and find out about others in the local area. It’s a chance to share ideas and explore
working together. It is also a chance to find new volunteers and new funding.”

This year, for the first time, it will also host the presentation of the Newcastle Volunteer
of the Year Award. There is still time for local groups to nominate one of their special
volunteers to receive this prestigious award. Nomination forms are available on
www.supportstaffordshire.org.uk or by phoning Support Staffordshire on 01538 381356.

For further information and to book a place at the 11 th June networking event please
email Natalie Shields, the Support Staffordshire Newcastle Locality Officer at
natalie.shields@supportstaffordshire.org.uk or you can phone her on 07507 643187



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