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 Victim Support
Tel. 01782 717184
The Orme Centre, Pool Dam, Newcastle, Staffs, ST5 2RP



Victim Support North Staffordshire has 25 years experience of helping people cope with crime. For some victims, crime is nothing more than an inconvenience- an insurance form to fill in or a lock to be mended. For others, however, the effects can be severe and long lasting.

Carefully trained and selected volunteer caseworkers provide emotional support and practical assistance to victims of crimes ranging from burglary and assault, to rape, domestic violence, racial harassment and murder. This can include providing information on Police, Court and CPS procedures, and help with Criminal Injuries Compensation Claims. It can also include offering them support through the Witness Service if they have to give evidence in court. The service is free and confidential, and independent of the Police, courts or any other criminal justice agency.

We are looking to recruit a number of volunteers from the Staffordshire Moorlands, to offer emotional and practical support to victims in their area. Victim Support is also hoping to be able to offer a drop-in service in Leek, staffed by the Staffordshire Moorlands volunteer team.

Volunteers attend a three day training course which covers the work of Victim Support and its Witness Service, the impact of crime and common reactions to crime, factors affecting recovery, active listening, addressing practical concerns of victims, confidentiality guidelines, and the role of the Police, the CPS and other criminal justice agencies. They then go on to support victims of burglary, theft and criminal damage over the phone, and face to face. There are opportunities then to undertake further training and go on to support victims of more violent crime.

If you are a good listener, sympathetic to the needs of others, open minded and non-judgemental, are able to spare a couple of hours a week and are interested in being a volunteer caseworker in the Staffordshire Moorlands you can contact us for more information and to request an application pack on 01782 717184.

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